Terms & Conditions

1. Acceptance of Terms
By accessing or using our website(s) or purchasing products/services (collectively, “Services”), you agree to these Terms.

2. Eligibility
You must be 18+ and able to form binding contracts. If under 18, you need parental consent.

3. Account Registration
You agree to provide accurate, up-to-date information. You’re responsible for safeguarding your password and any activity under your account.

4. Products & Pricing
All products/services are subject to availability. Prices may change without notice. We reserve the right to limit quantities, discontinue or modify offerings.

5. Order Acceptance & Payment
Your order constitutes an offer to buy. We reserve the right to accept or decline any order. Payment is via third-party gateways; you agree to their terms.

6. Shipping & Delivery
Delivery times are estimates. We are not liable for delays beyond our control (e.g. force majeure, courier issues).

7. Returns & Refunds
See our Refund Policy below.

8. Tenancy Agreement & Certificates
You acknowledge our site displays a valid, signed tenancy agreement (not expired) and any required Sijil Halal / KKM certificates for our products.

9. Intellectual Property
All content (text, graphics, logos, images) is owned by GEN ONE CREATORS or our licensors. You may not reproduce or use without permission.

10. Limitation of Liability
To the fullest extent permitted by law, we disclaim all liability for direct, indirect, incidental, consequential or punitive damages arising from your use of our Services.

11. Governing Law & Dispute Resolution
These Terms are governed by Malaysian law. Any disputes will be submitted to the courts of Malaysia.

12. Changes to Terms
We may revise these Terms at any time. The “Effective date” will reflect updates. Continued use constitutes acceptance.